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Increasing Transparency in Healthcare

Increasing Transparency in Healthcare

Increasing Transparency in Healthcare. A lack of transparency results in distrust and a deep sense of insecurity. In healthcare, transparency involves honesty when practicing medicine, sharing information with patients, and reporting incidents. Some medical practitioners provide inaccurate information about treatment and medication to the patients, while others fail to reveal and indicate errors in their reports; insincerity in health centers breaks the trust between the patients and the specialists. Therefore, transparency in healthcare is important as it enhances quality healthcare, creates a strong bond between patients and healthcare providers, and aids in reducing costs.

What are the benefits of having transparent health costs?

Today, most businesses are thriving because of the quality of information they provide in the media. On the contrary, Saghafian and Hopp (2019) observe that a large part of the healthcare system has not embraced sharing information publicly. A lack of information gives patients few options, hence making less reasonable decisions. Reporting clinical details can aid consumers and patients in choosing the best medical providers, which may improve their welfare. Similarly, providing quality information to patients during treatment and drug prescription can boost the patient-practitioner relationship. As well, clarity on healthcare costs offers quality information on treatment expenses. Hence patients are aware of the treatment costs before visiting the medical facilities. Price transparency enables patients to search for the most affordable healthcare and helps healthcare providers compete for the business segment (Gustafsson and Bishop, 2019). By looking at the honesty benefits, practitioners must work together and recommend ways of increasing transparency in healthcare.

Creating a nobility and no-blame culture and implementing compassion and empathy towards patients can increase transparency in healthcare. Firstly, Kaplan (2018) claims that to build honesty with patients, one must first create a transparent culture with the other team members; patients benefit from the collaboration between healthcare workers. Secondly, creating a no-blame culture can enforce clarity and improve communication. In case of any mistakes, the workforce in healthcare should show accountability by reporting and correcting the mistakes before the patient get any harm. According to Mansour et al. (2020), disclosing errors is part of a patient’s care; hence concealing errors may harm the patient or ruin their trust (p. 2). As well healthcare professionals can implement transparency by showing empathy and compassion when sharing information with patients. Conclusively, the healthcare providers’ responsibility is to ensure they practice transparency, which further aids in increasing productivity in medical facilities.

Transparency boosts quality healthcare, reduces costs, and helps build a strong relationship between patients and health providers. Publicly sharing information offers patients and consumers more options, hence making quality decisions. Quality information and price transparency enhance trust and help patients search for more affordable services. Accountability, creating honesty, and a no-blame culture can help increase transparency in healthcare. In the future, healthcare leaders should invest more time and resources to train the workforce and introduce systems and processes that support transparency.

 

 

 

 

 

 

References

Gustafsson, L. & Bishop, S. (2019, February 12). Hospital price transparency: making it useful for patients. The Commonwealth Fund, https://www.commonwealthfund.org/blog/2019/hospital-price-transparency-making-it-useful-patients

Kaplan, G. S. (2019, November 9). Building a culture of transparency in healthcare. Harvard Business Review, https://hbr.org/2018/11/building-a-culture-of-transparency-in-health-care

Mansour, R., Ammar, K., Al-Tabba, A., Arawi, T., Mansour A., & Al-Hussaini, M. (2020). Disclosure of medical errors: physicians’ knowledge, attitudes and practices (KAP) in an oncology center. BMC Medical Ethics, 21, 1-8. https://doi.org/10.1186/s12910-020-00513-2

Saghafian, S. & Hopp, W. J. (2019). The role of quality transparency in healthcare: challenges and possible solutions. NAM Perspectives, https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8406510/

 

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