fundamental consumer rights and responsibility of business
(1) Is there a point at which responsibility for product safety shifts from the seller to the buyer? Explain your answer. (2) If providing full information about products raises prices, should businesses still be required to do so? Why or why not?
(1) Do you rely on social media when making purchases? (2) Have you ever lodged a complaint with a business? What was the outcome?
Four fundamental consumer rights that form the basis of much of the consumer-related legislation in the United States are the right to safe products, the right to be informed, the right to choose, and the right to be heard. Many specific aspects of these rights are now embodied in government regulations, but others rely on business professionals to practice ethical and responsive decision making.