Describe actions to improving communications, manage conflict, develop strong organizational culture, and improve the ethical behavior in organizations. Your organization certainly wants employees who can learn quickly and adapt to changing circumstances. The fact is, ethically engaged, internally motivated employees learn and adapt faster than ethically disengaged, externally motivated workers. With ethical clarity comes trust, which can ease the tension of difficult workplace situations.
How to build and sustain an organization whose employees are happy, motivated, and ethical remains one of the most complex, elusive questions confronting business leaders. Organizational culture is determined by the interaction of systems, norms, and values, all of which influence behavior. Much discussion of organizational culture still focuses on structural changes to corporate governance and compliance systems, along with drives to identify “bad apples.”
Alternatively, we find glossy brochures, chief happiness officers, bonding exercises, and free beer. Still, public trust in business keeps falling and corporate scandals persist. In a new BSR working paper, we argue that companies seeking to understand and build an ethical culture should consider systems thinking and group dynamics theory. In the paper, we define what a successful approach looks like, drawing on our experience helping companies create cultures of sustainability, reviewing a broad range of academic theories, and interviewing 23 ethics experts.
Improving communications: Focus
Describe the primary functions of management (planning, organizing, leading, controlling) and the associated skills, tools, and theoretical approaches that can be used to accomplish these functions.
Explain the principal theories of leadership and motivation, and describe the fundamental considerations in managing and motivating individual and group behavior.
Describe actions to improve communications, manage conflict, develop strong organizational culture, and improve the ethical behavior in organizations.
Use technology and information resources to research issues in management concepts.
Write clearly and concisely about management concepts using proper writing mechanics.