Describe at least three reasons for conflict within an institution or organization. How might individual differences and perceptions contribute to the conflict?
Explain the role of functional conflict in institutional change.
Explain the role of dysfunctional conflict in institutional change.
Recommend one conflict resolution strategy organizational leadership could use with functional conflict.
Recommend one conflict resolution strategy organizational leadership could use with dysfunctional conflict.
Format this assessment as a professional report. Use appropriate headings and support your statements with the resources you located. Follow APA guidelines for your in-text citations and references.
Submit 3–4 typed, double-spaced pages, not including title and reference pages.
Use 12-point, Times New Roman font.
Include a title page and reference page.
Cite at least 3 current scholarly or professional resources.
To deepen your understanding, you are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community.
How does emotion affect the way we handle conflict?
Do you think that conflict causes change, or that change causes conflict?