Case Study of “Bookoff, Amazon Japan, and the Japanese Retail Bookselling Industry” 1. The reasons for the profitability of large Japanese retail booksellers relatively poor and their scale relatively small…..
Amazon.com – the world’s biggest e-commerce retailer
Amazon is the world’s biggest e-commerce retailer. They were founded in 1994, being the first online retailer to secure one million customers in 1997. They are based out of Seattle, Washington but have locations in 18 U. S states and 14 international locations. They currently have over 88,000 employees and are still growing. Amazon sells pretty much anything you want on their website, from DVDs and video games to shoes and sports equipment. When Jeff Bezos, founder of Amazon. com, started Amazon all he was selling was books and now they have their own tablet, called the Kindle, which is a virtual book.
Amazon’s mission statement is “Our vision is to be earth’s most customer centric company; to build a place where people can come to find and discover anything they might want to buy online. ” The way that Amazon does their business isn’t rushed, just wanting to earn a profit. Jeff Bezos business plan was a slow-growing business, and he didn’t even turn a profit until 2001, after the “dot-com boom” of the late 1990s couldn’t even stop then when a lot of other online companies had to file for bankruptcy. But they survived and made 97 million just in the last quartered of 2012.
Amazon has a code of business conduct and ethics, with their main statement being “Amazon. com employees should always act lawfully, ethically, and in the best interests of Amazon. com. This Code of Business Conduct and Ethics sets out basic guiding principles. Employees who are unsure whether their conduct or the conduct of their coworkers complies with the Code of Conduct should contact their manager or the Legal Department. ” The type of system that they are using is virtue ethics, which is where morals are internal.
They are trying to internalize moral behavior, making sure that everyone is aware that they are there to benefit the company and do so in a lawful way. Amazon was built on making their customers happy, and by doing that they need to make sure that all of there employees are performing to the best of their ability, making sure they are making the right decisions for the company. Amazon has strict rules on conflicts of interest, insider trading, harassment, record keeping and many other things.
They also give their employees the opportunity’s to submit ideas that they believe will not only better the company, but also the world called the Kaizen program. The Kaizen program is where Amazon employees work together to implement environmental and energy initiatives across all parts of the company. They have done everything from figuring out a new way to package trucks, for less shipments and saving fuel to figuring out how to install lights that are on motion sensors to help reduce energy costs.