One of the major problems encountered by an aviation company is plane crashes. Studies shows that these instances were mostly caused by human errors. This human error can be accounted as, miscommunication of the crew members, and low in cognitive traits of the members like low quality traits in team work, Because of the accidents that occurred on an aviation companies, and they start to implement CRM techniques like effective communication within the aviation environment. The focus of the CRM program is to develop skills and positive traits on t he members of the aviation industry.
This includes the effective communication. Effective communication is a vital requirement for a aviation industry because the safety of the passenger’s live is their main concern. There is a need in effective….